topic Re: Machine agent not reporting basic metrics to the controller in Splunk AppDynamics

Machine agent not reporting basic metrics to the controller

CommunityUser — Tue, 29 May 2018 20:08:37 GMT

Hello,

I installed SVM agent on Windows Server 2016 boxes. Although, I was able to see the CPU, Memory, and the Network etc. metrics in the first place for a couple of minutes after I installed the machine agent with server visibility enabled. But the metrics are not showing up anymore. I would really appreciate if anyone can assist me in solving the issue.

Re: Machine agent not reporting basic metrics to the controller

Vijay_Kumar_Ant — Fri, 01 Jun 2018 00:18:46 GMT

Syed

Share the machine agent logs if you can. Without that it would be diffcult to tell what happened.

Re: Machine agent not reporting basic metrics to the controller

CommunityUser — Fri, 01 Jun 2018 13:52:29 GMT

Thank you for getting back to me but I was able to solve the issue.

Re: Machine agent not reporting basic metrics to the controller

CommunityUser — Tue, 12 Jun 2018 16:01:56 GMT

Hi Syed,

Thanks for this information and i am also facing the same issue and please let me know how you can resolve this i also saw only server configuration info not metrics of data

Thanks

Re: Machine agent not reporting basic metrics to the controller

CommunityUser — Tue, 12 Jun 2018 17:09:32 GMT

Hello Katakam,

If it is a windows box, Installing a machine agent as a service should solve the issue.

If you have already installed the machine agent, then use the following command to install it as a service:

cscript <machine_agent_home>\bin\machine-agent.vbs
--
Thanks,
Sayed

Re: Machine agent not reporting basic metrics to the controller

CommunityUser — Tue, 12 Jun 2018 18:23:57 GMT

Thanks for info syed can you please guide me for navigation to install this service

Thanks

Eshwar

Re: Machine agent not reporting basic metrics to the controller

CommunityUser — Tue, 12 Jun 2018 22:57:13 GMT

Open up windows command prompt as an administrator and run the following command.

cscript <machine_agent_home>\bin\machine-agent.vbs

Replace the <machine_agent_home> with the home to your machine agent.

https://docs.appdynamics.com/display/PRO44/Windows+Install+Using+ZIP+with+Bundled+JRE

Re: Machine agent not reporting basic metrics to the controller

CommunityUser — Wed, 13 Jun 2018 14:21:28 GMT

Thanks for the info sayed you are providing me lots of information. Thanks for that. After we install or configure this where we can find or see logs information in Events section in server option or as service endpoints or in the Business transaction I just want to see failure and warning and success logs information

Thanks

Eshwar