topic Re: Machine Agent - Missing Hardware Resources CPU Metrics (User,System and IOWait) in Splunk AppDynamics

Machine Agent - Missing Hardware Resources CPU Metrics (User,System and IOWait)

CommunityUser — Thu, 18 Jan 2018 19:36:26 GMT

I have an issue with some missing Hardware Resources metrics.

Step 1.- Machine Agent is up and running. Also /HardwareMonitor/linux-stat.sh
Step 2.- I validated below info:
JavaHardwareMonitor is <enabled>false</enabled> and HardwareMonitor <enabled>true</enabled>
Step 3.- I checked the logs and didn't see any ERROR message

Re: Machine Agent - Missing Hardware Resources CPU Metrics (User,System and IOWait)

Atyuha_Pal — Mon, 22 Jan 2018 08:45:27 GMT

Hi Juan,

Can we have the machine agent log in debug mode.

Steps to enable debug mode

Goto <machineagent-install-dir>/conf/logging/log4j.xml and change level value to debug from info as show below

Look for

<appender-ref ref="FileAppender"/>

</logger>

and change info to debug as show below

<appender-ref ref="FileAppender"/>

</logger>

run it for 10 - 15 min and attach the logs

Thanks,

Atyuha

Re: Machine Agent - Missing Hardware Resources CPU Metrics (User,System and IOWait)

CommunityUser — Mon, 22 Jan 2018 17:57:46 GMT

I just found that below metrics are provided when the Server Visibility is enabled on Machine Agent and must have a Server Visibility license.