topic Re: Machine Agent Grayed in Splunk AppDynamics

Machine Agent Grayed

Tamir_hagai — Thu, 06 Feb 2020 16:13:56 GMT

Hi,

I installed Machine Agent v4.5.8.2073 GA on one of my servers in the home view of appdynamics under "Servers".

I see the server agent, 2 agents, twice grayed:

server01-java

server01

when I click it a window opens saying "Advanced features will be available with Server Visibility license"

I do have available licenses.

why is it still grayed?

Re: Machine Agent Grayed

millerep — Thu, 06 Feb 2020 21:23:44 GMT

If you have available Server Visibility licenses (separate from machine agent licenses) then to enable server vis on those machine agents you'll need to go into the controller-info.xml file and flip the following attribute to "true" to enable that machine agent o report itself in correctly:

<sim-enabled>true</sim-enabled>

To verify you have the right licenses, go into your Controller GUI, click on the cog wheel in the top right, and then go to "License" and check under "Infrastructure Visibility"

Re: Machine Agent Grayed

Tamir_hagai — Sun, 09 Feb 2020 13:12:43 GMT

i do have available Server Visibility licenses available, however my question is if I did not enable a machine visibility agent, why do I see the grayed out agents as:

server01-java

server01

Re: Machine Agent Grayed

Ashish_Singh — Mon, 10 Feb 2020 18:11:24 GMT

Hi Tamir,

If we understand, you have two server name one is like "server01" and another is like "server01-java-MA".

The Controller UI might show the server name with "-java-MA" appended to the host ID. This is expected behavior; the "-java-MA" suffix indicates that the host has a Standalone Machine Agent running in .NET Compatibility Mode.

For more details, please refer to the below document.

https://docs.appdynamics.com/display/PRO45/.NET+Compatibility+Mode

Let us know if it helps.

Thanks,

Ashish.