topic Re: Error Detection: Mark Business Transaction as Error in Splunk AppDynamics

Error Detection: Mark Business Transaction as Error

CommunityUser — Fri, 13 Sep 2019 16:49:04 GMT

The AppDynamics documentation says "To prevent a transaction from being marked as an error transaction in AppDynamics, clear the Mark Business Transaction as Error check box."

The above sentence implies that individual or specific business transactions can be selected such that they are not marked as errors. However, I am unable to find a means to select a specific transaction and "clear the Mark Business Transaction as Error check box."

Is the documentation wrong or is there something that I am missing in the UI?

Thanks,

SVB

Re: Error Detection: Mark Business Transaction as Error

iamryan — Fri, 13 Sep 2019 16:58:00 GMT

Hi @Anonymous,

Is this the documentation you were talking about? https://docs.appdynamics.com/display/PRO45/Error+Detection

Re: Error Detection: Mark Business Transaction as Error

CommunityUser — Fri, 13 Sep 2019 21:17:16 GMT

Yes.

Re: Error Detection: Mark Business Transaction as Error

Matt_Meier — Tue, 22 Oct 2019 17:49:38 GMT

Hey Ryan,

With that confirmation, can you indicate whether we can select this per business transaction or is this across all BTs in the application?

Thanks,

Matt

Re: Error Detection: Mark Business Transaction as Error

iamryan — Thu, 24 Oct 2019 17:53:06 GMT

Can you attach a screenshot of the page where you would expect to see that option please.

Re: Error Detection: Mark Business Transaction as Error

Matt_Meier — Thu, 24 Oct 2019 19:04:08 GMT

Hey Ryan,

That's the issue - I don't see any page where that option exists (though that's the use case I'm looking for).

Per the documentation (https://docs.appdynamics.com/display/PRO45/Error+Detection), it seems like we can disable per BT the reporting of errors:

"prevent a transaction from being marked as an error transaction in AppDynamics, clear the Mark Business Transaction as error check box."

Can we disable on a per BT basis or only across all BTs in an application?

Thanks,
Matt

Re: Error Detection: Mark Business Transaction as Error

iamryan — Thu, 24 Oct 2019 20:45:14 GMT

Are you able to navigate to Configuration > Instrumentation > Error detection? Or is that what you are having trouble finding?

Re: Error Detection: Mark Business Transaction as Error

CommunityUser — Thu, 24 Oct 2019 21:09:38 GMT

See orignial comment.

The AppDynamics documentation says "To prevent a transaction from being marked as an error transaction in AppDynamics, clear the Mark Business Transaction as Error check box."

Is the documentation wrong or is there something that I am missing in the UI?

Thanks,

SVB"

Re: Error Detection: Mark Business Transaction as Error

iamryan — Fri, 25 Oct 2019 00:02:29 GMT

I've been doing some digging around. I'm going to have that Docs page looked at for correct information.

I also did some digging in the product and came across this page. Was this a page you were able to find? This setting does not exist on every agent page.

Re: Error Detection: Mark Business Transaction as Error

Matt_Meier — Fri, 25 Oct 2019 03:01:57 GMT

Hey Ryan,

Yup, that's the page. I'm seeing something similar on one of my controllers.

Error Config

Cheers,

Matt

Re: Error Detection: Mark Business Transaction as Error

iamryan — Mon, 28 Oct 2019 18:51:34 GMT

Hello,

I did some asking around and found that his action applies to all BTs in a given app and cannot be changed on an individual BT basis.

The documentation should now also be updated to reflect this to make things clear.