topic Re: Machine agent doesn't pass initializing step in Splunk AppDynamics

Machine agent doesn't pass initializing step

CommunityUser — Thu, 16 May 2019 12:43:05 GMT

The Machine agent doesn't pass the initializing step and can not associate with any APP agent, even if we define it.

Both agents started and work without mistakes. Logs checked.

We specify the uniqueHostId via extra parameter -Dappdynamics.agent.uniqueHostId=ip-10-100-5-177.ec2.AutoML, But it doesn't help us.

What we can do for solving this issue?

Thanks

Re: Machine agent doesn't pass initializing step

Venkat_Parvath1 — Mon, 19 Apr 2021 15:57:06 GMT

I find the same situation for all the machine agents (.Net default and Standalone Java MAs) on our controller , everything shows up as INITIALIZING . All of these work perfectly and are either enabled/disabled. However they all show on double clicking the serve status of INITIALIZING.

Does anyone else have a fix/explanation why ?

Appreciate any help.

thanks

Venkat

Re: Machine agent doesn't pass initializing step

iamryan — Mon, 19 Apr 2021 21:14:22 GMT

Hi @Venkat.Parvathapu,

I asked around and got this info.

We have seen this before and the INITIALIZING status does not mean that the Machine-Agent is having problems. And this can be ignored as long as you see the metrics.

Re: Machine agent doesn't pass initializing step

Venkat_Parvath1 — Mon, 19 Apr 2021 22:53:43 GMT

Hi @Ryan.Paredez ,

Should it actually be showing the server status as UP/Running instead of initializing ?

Is this a recent change or going to be fixed going forward ?

thanks

Venkat

Re: Machine agent doesn't pass initializing step

iamryan — Tue, 20 Apr 2021 22:51:06 GMT

Hi @Venkat.Parvathapu,

From what I was told, this is expected behavior, so there is no plan for a fix. As long as metrics are being delivered, there is nothing to worry about.