topic Re: Controller showing "waiting for connection" in Splunk AppDynamics

Controller showing "waiting for connection"

CommunityUser — Tue, 02 Oct 2018 22:48:52 GMT

I am using the SaaS Controller and downloaded and installed the Java Agent. I am running a Tomcat server on Windows. The Tomcat logs show:

Registered app server agent with Node ID[927315] Component ID[801358] Application ID [266854]
Started AppDynamics Java Agent Successfully.

The Java Agent logs show:

JavaAgent - Started AppDynamics Java Agent Successfully.

But I still see the "waiting for connection" message on the Controller Web UI.

Any suggestions?

CommunityUser — Wed, 03 Oct 2018 17:39:25 GMT

Hi @Anonymous

We are sorry to hear that you are having trouble connecting to the Controller.

Similar questions have been answered on the Community. We recommend referring to the following posts and see if one of them works for you.

Let us know how it goes.

CommunityUser — Wed, 03 Oct 2018 17:56:26 GMT

I left it running over night and it now shows connected. I guess it takes a long time to register with the SaaS Controller.