topic Transaction Snapshot URL is missing in Splunk AppDynamics

Transaction Snapshot URL is missing

CommunityUser — Wed, 06 Dec 2017 13:44:11 GMT

Hi Team,

The transaction snapshot URL is missing.

Controller Details:- https://appdyn-nam-gcg-test-2.nam.nsroot.net:8090/controller/

Link: -

https://appdyn-nam-gcg-test-2.nam.nsroot.net:8090/controller/#/location=APP_NODE_ALL_SNAPSHOT_LIST&timeRange=last_2_weeks.BEFORE_NOW.-1.-1.20160&application=80&node=53293

Re: Transaction Snippshet URL is missing

Brian_Wheeldon — Wed, 06 Dec 2017 19:24:17 GMT

Hi Amritesh,

Two things to check:

1. There are a number of different types of Business Transactions. Some of these, like servlets and web services, have associated URLs. Others, like message driven requests, do not. Since the screenshot shows the BTs being bucketed in "CR_CatchAll", it's not clear that there should be URLs for these requests. The last snapshot in the screenshot does show the URL, so we know the URL is being collected in some cases.

2. The configuration to collect the URL is in the HTTP Data Collector section of the Configure/Instrumentation/Data Collectors page. The default HTTP Data Collector has the "URL" collection enabled, but this can be customized. Make sure that the HTTP Data Collector for this BT has URL collection enabled.

Regards,

Brian Wheeldon

Re: Transaction Snippshet URL is missing

CommunityUser — Thu, 07 Dec 2017 06:29:20 GMT

Yes Brian its Enabled already but still all URLs are not showing.

Re: Transaction Snippshet URL is missing

Dietrich_Meier — Fri, 05 Oct 2018 06:41:07 GMT

Hi amritesh.kumar

Did you manage to ever find out why the URLs are not showing?

Regards

Dietrich

Re: Transaction Snippshet URL is missing

Chavya_Khanna — Thu, 09 Mar 2023 14:12:26 GMT

Hi @Brian.Wheeldon

Would you be able to advice a possible fix to this problem? As we are also experiencing same issue.

Re: Transaction Snapshot URL is missing

iamryan — Thu, 09 Mar 2023 19:28:58 GMT

Hi @Chavya.Khanna,

Brian is no longer with the company. Given how old this post is, its unlikely to get a response. I did some looking around and it appears there are many reasons why this may be happening. I recommend contacting AppD Support on this one.

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