topic Re: Appdyanmics .net agent not track K2 BPM BS in Splunk AppDynamics

Appdyanmics .net agent not track K2 BPM BS

Ahmedkhalil — Mon, 25 Dec 2017 09:44:38 GMT

Dears,

i have IIS application on windows server co-exist with K2 BPM platform but i am not able to track communication between K2 and IIS agent So please advise and

i would like to know if it possible to monitor K2 Platform or not

Re: Appdyanmics .net agent not track K2 BPM BS

Raunak_Mohanty — Wed, 27 Dec 2017 05:03:38 GMT

Hi K2 BPM seems like Java Application. Is Java Agent installed and configured and do you see metrics for BPM application? Also if I understand correctly IIS application makes call to k2 BPM App. What kind of calls are made like Http, Web Services, Http etc ? Do you see exit calls from IIS app which should be going to K2 BPM ? Please send use few screenshots explaining what is missing ? Thanks, Raunak

Re: Appdyanmics .net agent not track K2 BPM BS

Ahmedkhalil — Wed, 27 Dec 2017 06:05:07 GMT

no i don't think it's java application , it's .net application and not get discovered in appdyanmics and they are using some kind of sdk not web services which make hard to detect inputs/outputs connections between tiers

Re: Appdyanmics .net agent not track K2 BPM BS

Raunak_Mohanty — Wed, 27 Dec 2017 06:27:41 GMT

Hi Ahmed,

Is this IIS hosted application or Windows Service or Standalone Application ? Can you send us complete "DotNetAgent" folder located at C:\ProgramData\AppDynamics so that we can look at the configuration and logs. Please send this as private message.

Now regarding communication between IIS and K2 do you mean these TCP/Remoting based connections? If that is the case .Net Agent won't be able to identify them and we will have to create Custom Ext Point to track them.

Thanks,

Raunak

Re: Appdyanmics .net agent not track K2 BPM BS

Ahmedkhalil — Wed, 27 Dec 2017 06:32:54 GMT

it's windows service and i already follow appdyanmics docs regarding that . i don't know the connection method but i think yes they are TCP/Remoting based connections . how to detect custome end point if i am not aware where this exist point located , i will send you message with logs