topic REST API 500 invalid account in Splunk AppDynamics

REST API 500 invalid account

CommunityUser — Tue, 03 Jul 2018 06:27:05 GMT

Hi,

I have an issue with AppDynamics SaaS trying to access information about the Internal Applications through the REST API, i.e. DB Monitoring. I am trying the GET request as:

https://cubits2018040613280524.saas.appdynamics.com/controller/rest/applications/1

And I get the error:

<h1>500 Internal Server Error</h1>
<br/>Exception Id:8ae76c3f-3b4d-46e3-bea5-90cd2b52d7c3

The actual response code is:

500 Invalid Account : Principal [integ], Entity [Type:APPLICATION, id:1]

Same URL is working for my On Premise instance of AppDynamics, so what is the issue with SaaS? How can I read data about Application id 1 on SaaS?

Re: REST API 500 invalid account

CommunityUser — Tue, 03 Jul 2018 07:47:58 GMT

Well, I think I figured it out...

I send the call:

https://cubits2018040613280524.saas.appdynamics.com/controller/rest/applications/Database%20Monitoring

and I see the actual ID for the Database Monitoring app is 190697 for this SaaS instance.

I guess the Invalid account error has some other explanation, but what I am trying to do here is read the HRVs for the Database Monitoring app so that works for me know..

Re: REST API 500 invalid account

Yogesh_Chouk — Tue, 03 Jul 2018 10:32:35 GMT

Hi,

Glad to know that you were able to proceed on this.

Thanks,

Yogesh