topic Re: getting 401 unauthorized error when accessing appdynamics api in Splunk AppDynamics

getting 401 unauthorized error when accessing appdynamics api

CommunityUser — Wed, 30 May 2018 12:26:01 GMT

Hi Team,

When I am trying to retrive the metrics of my application i am getting 401 unauthorized error

thanks in advance

Re: getting 401 unauthorized error when accessing appdynamics api

Pratik_Maskey — Thu, 31 May 2018 04:04:41 GMT

How you are trying to retrieve metric data, Are you using REST API? Please refer the following document.

https://docs.appdynamics.com/display/PRO43/Metric+and+Snapshot+API#MetricandSnapshotAPI-RetrieveMetricData

-Thanks

Re: getting 401 unauthorized error when accessing appdynamics api

CommunityUser — Thu, 31 May 2018 07:15:47 GMT

Yes I am using REST API

Re: getting 401 unauthorized error when accessing appdynamics api

CommunityUser — Thu, 31 May 2018 12:22:37 GMT

I am trying to access metric-data REST API of my application using postman.

I am giving the REST API, selecting basic authentication, and giving the local user credentials, which I have created, but I am still not able to access the REST api mentioned in the documentation.

I am getting 401 Unauthorized error.

thanks.

Re: getting 401 unauthorized error when accessing appdynamics api

Pratik_Maskey — Thu, 31 May 2018 15:13:21 GMT

Make sure user have administrator or account owner permissions and provide the correct account name and use the username in the defined format followed by the password.

Format - username@accountname:password

Alternately you can copy the REST URL open an incognito window and hit the URL for authentication use the same format for username followed by the password.

-Thanks