Showing-permission-denied-to-submit-a-support-ticket

Ashok_Selvam — Wed, 21 Jun 2023 00:56:07 GMT

Hi,

This is Ashok from [redacted] Company. I have an Admin role in AppDynamics and I'm able to log in 'https://www.appdynamics.com/' but I'm unable to submit the support ticket. May I know how can I reach out to support to tell them about this concern?

Thanks

Ashok

*Posted edited by @Ryan.Paredez to redact member email and company name. Please be careful when and how you share your companies name and email in community posts.

Re: Showing-permission-denied-to-submit-a-support-ticket

rganapavarapu — Wed, 21 Jun 2023 15:17:24 GMT

Hello @Ashok.Selvam ,

I have added you the access, you should receive the email. For these kinds of permission, you should reach out to you Appd account manager/CSM to help and this forum is not helpful in granting the permissions.

Also, this is a public space so better to not provide your sensitive information here.

Best Regards,
Rajesh Ganapavarapu

topic Re: Showing-permission-denied-to-submit-a-support-ticket in Splunk AppDynamics

Showing-permission-denied-to-submit-a-support-ticket

Re: Showing-permission-denied-to-submit-a-support-ticket