topic Re: Permissions on Dashboard from Analytics in Splunk AppDynamics

Permissions on Dashboard from Analytics

CommunityUser — Fri, 13 Jul 2018 14:33:21 GMT

Hello,

I did a dashboard from Analytics but no one can access :

"Error

Status code: [403], Message: You do not have permission to execute this query"

How can I give access in view on this dashboard ? (I'm administrator / version 4.3)

I saw documentation on "Analytics and Data Security" (https://docs.appdynamics.com/display/PRO43/Analytics+and+Data+Security) but I didn't find the screen on AppDynamics.

Thank you

Re: Permissions on Dashboard from Analytics

Gaurav_Soni — Fri, 13 Jul 2018 15:38:14 GMT

Hi Marie,

Have you given permission for both Analytics and Custom Dashboard?

Can you attach the screens as what you are seeing?

Regards,
Gaurav Soni

Re: Permissions on Dashboard from Analytics

CommunityUser — Mon, 16 Jul 2018 08:25:29 GMT

Hi,

No I haven't give the permission. I don't know where I can give permission.

In attach, the screens I'm seeing.

Regards,
Marie-Laure

Re: Permissions on Dashboard from Analytics

Gaurav_Soni — Mon, 16 Jul 2018 13:48:59 GMT

HI Marie,

I don't see any attachments in your last post.

Regards,
Gaurav Soni

Re: Permissions on Dashboard from Analytics

CommunityUser — Mon, 16 Jul 2018 16:27:26 GMT

Screenshots attached [Some information in the screenshots was redacted by @Nina.Wolinsky for privacy]

Re: Permissions on Dashboard from Analytics

Gaurav_Soni — Thu, 19 Jul 2018 13:31:58 GMT

Hi Marie,

The screen does not confirms the dashboard permissions.
If you have admin access
1. Goto Gear icon on the top right corner > Administrator
2. Select the user who is having trouble seeing dashboard.
3. Capture the roles that are assigned to him/her.

Attach the screen.

Regards,
Gaurav Soni

Re: Permissions on Dashboard from Analytics

CommunityUser — Thu, 19 Jul 2018 16:08:37 GMT

Hi,

find the screen in attach

Regards

Marie-Laure