topic Re: Controller not responsing - Pyagent in Splunk AppDynamics

Controller not responsing - Pyagent

Hari_Yerramsett — Tue, 07 Jul 2020 21:10:05 GMT

Hi Appdynamics,

I have a question regarding setting up appdynamics. I was able to install pyagent and run gunicorn using pyagent. I see my flask application is running as usual. I was able to generate load. When I checked logs for the proxy, it reported the controller did not respond.

python version - 3.6.9

flask = 1.1.1

appdynamics- 20.3.0

My cfg file

[agent]
app = <app-name>
tier = <app-tier>

node = node f58e

[controller]
host = <account>.saas.appdynamics.com
port = 443
ssl = (on)
account = <account>
accesskey = <key>

I am attaching a screenshot of the error. Please can anyone help me with this issue?

Re: Controller not responsing - Pyagent

Kyle_Furlong — Tue, 07 Jul 2020 21:13:52 GMT

Hi Hari,

Could you please verify that there are no typos, especially in the hostname of your controller?

Re: Controller not responsing - Pyagent

Hari_Yerramsett — Tue, 07 Jul 2020 21:27:16 GMT

Hi Kyle,

I have copied from the getting started page when creating application. I have verified it too. When I do telnet from my machine to hostname of controller. It is successfully connecting.

Re: Controller not responsing - Pyagent

Morelz — Wed, 08 Jul 2020 08:41:41 GMT

Hi there

Please remove the brackets around the (on) and try again

from

ssl = (on)

ssl = on

or use

ssl = true