topic Re: HTTP 403 when pushing OpenTelemetry Metrics into AppDynamics in Splunk AppDynamics

HTTP 403 when pushing OpenTelemetry Metrics into AppDynamics

Kjell_Lönnqvist — Fri, 28 Oct 2022 09:40:19 GMT

Trying to use the opentelemetry collector opentel-contrib to collect and push metrics into appdynamics. And I get the 403 forbidden in the debug log when calling the URL https://pdx-sls-agent-api.saas.appdynamics.com/v1/metrics

Checked the following so far:

service.namespace = the name of the application
service.name = name of the Tier I've created in in AppDynamics

In the confing.yml I have the following set up

exporters:
otlphttp:
endpoint: "https://pdx-sls-agent-api.saas.appdynamics.com"
headers: {"x-api-key": "<key_copied_from_the_otel_page_in_appdynamics>"}
logging:
loglevel: debug

Any tips on where to go next? Is there any documentation on which endpoint exists and does the type of the Tier affect anything?

br
Kjell

Re: HTTP 403 when pushing OpenTelemetry Metrics into AppDynamics

iamryan — Fri, 28 Oct 2022 16:08:36 GMT

Hi @Kjell.Lönnqvist,

Thanks for asking your question on the Community.

Here is some documentation you can check out.

Let me know if this helps!

Re: HTTP 403 when pushing OpenTelemetry Metrics into AppDynamics

Kjell_Lönnqvist — Thu, 03 Nov 2022 08:45:19 GMT

Hi
Looked into those and still get the UnAuthorized error. Is there an easy URL I can test using PostMan to see if the api-keys etc are working? The message is OK I have the correct namespace and name i.e. matching the application and the tier.

Re: HTTP 403 when pushing OpenTelemetry Metrics into AppDynamics

iamryan — Fri, 04 Nov 2022 16:53:43 GMT

Hi @Kjell.Lönnqvist,

Thanks for letting me know. Let's see if the community can jump in and help out.

Re: HTTP 403 when pushing OpenTelemetry Metrics into AppDynamics

Severin_Neumann — Mon, 07 Nov 2022 18:45:33 GMT

Hi @Kjell.Lönnqvist ,

> Trying to use the opentelemetry collector opentel-contrib to collect and push metrics into appdynamics.

as of now AppDynamics For OpenTelemetry only supports the ingestion of traces, metrics are not yet supported, I assume this might be the issue here. Have you tried to feed traces as well?

Severin

Re: HTTP 403 when pushing OpenTelemetry Metrics into AppDynamics

Kjell_Lönnqvist — Tue, 08 Nov 2022 10:27:00 GMT

Thanks! I'll change app to take this into consideration

Re: HTTP 403 when pushing OpenTelemetry Metrics into AppDynamics

Sly_Gryphon — Thu, 17 Nov 2022 10:51:20 GMT

Any luck with this?

I am also getting 403 Forbidden, and am only sending Traces (no logs or metrics configured, only traces).

Forbidden seems like an authentication issue (in fact I get the same response if I change/remove the x-api-key).

The issue is also mentioned by another post: https://community.appdynamics.com/t5/General-Discussions/Cannot-push-traces-through-OpenTelemetry-into-AppDynamics/td-p/49072

Re: HTTP 403 when pushing OpenTelemetry Metrics into AppDynamics

Basit_Amjad — Thu, 01 Jun 2023 15:05:13 GMT

Has anyone found a solution to this. Please let me know

Thanks

Basit

Re: HTTP 403 when pushing OpenTelemetry Metrics into AppDynamics

iamryan — Mon, 05 Jun 2023 21:14:44 GMT

Hi @Basit.Amjad, there is a marked solution above from @Severin.Neumann. Have you tried it?