topic Re: The agent automatically detects network requests but network data is lost for a period of time in IOS in Splunk AppDynamics

The agent automatically detects network requests but network data is lost for a period of time in IOS

Daliang_Tang — Thu, 26 May 2022 09:33:55 GMT

Hi,

The network request data collected by the ios device is lost. There is often a period of time when the data is not available. Android has no such problem.

Re: The agent automatically detects network requests but network data is lost for a period of time in IOS

iamryan — Thu, 26 May 2022 16:32:24 GMT

Hi @Daliang.Tang,

Thanks for asking your question on the Community. Not sure if you've been able to check out our documentation, but I wanted to share it with you. Please take a look to see if you find anything that helps.

https://docs.appdynamics.com/22.5/en/end-user-monitoring/mobile-real-user-monitoring/overview-of-the-controller-ui-for-mobile-rum/network-requests

Re: The agent automatically detects network requests but network data is lost for a period of time in IOS

Daliang_Tang — Fri, 27 May 2022 02:44:59 GMT

Hi， @Ryan.Paredez

Thank you very much for your reply. We have seen the description of this part of the document you mentioned, and we have no problem using it.

You know, our project(React Native) is using AppD for performance tracking. According to the data collected online, the network request data collected by Android is about 4K. But IOS collects about 350 pieces of data. The number of sessions is 310 for Android and 420 for ios. We don't know why there is such a big gap.

According to the test account we used to verify the discovery. During the same period, IOS collects data only for part of the time. Only network request data is not collected, but reportMetric data can be collected normally.

Looking forward to your prompt reply. Thank you very much.

^ Post edited by @Ryan.Paredez for formatting reasons

Re: The agent automatically detects network requests but network data is lost for a period of time in IOS

iamryan — Fri, 27 May 2022 15:25:51 GMT

Hi @Daliang.Tang,

Thanks for sharing that extra info. Let's see if the community can jump in and help out here. If you also happen to find a solution, please do share what you learned as a reply to this thread.