topic Re: Java agent not reporting to the Controller? in Splunk AppDynamics

Java agent not reporting to the Controller?

tony_lao — Wed, 10 Apr 2024 07:21:07 GMT

Tie "ingest" can be list.

But can't find in the application dashboard.

Re: Java agent not reporting to the Controller?

Ganesh_Magal — Wed, 10 Apr 2024 21:54:01 GMT

Hi Tony,
Based on the first screen capture, the javaagent node is not reporting to the controller (it's showing 0% for status) and this is the reason it's not showing up in the dashboard. We will need to take a look at the logs to understand the reason why the agent is unable to establish connection with the controller. Could you capture the logs for the node that is not reporting and attach them here (docs on capturing logs - https://docs.appdynamics.com/appd/24.x/24.3/en/application-monitoring/install-app-server-agents/java-agent/administer-the-java-agent/java-agent-logging). After initial analysis we will let you know if we need to collect any additional information.

Thanks

Re: Java agent not reporting to the Controller?

iamryan — Mon, 15 Apr 2024 16:21:28 GMT

Hi @tony.lao

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Re: Java agent not reporting to the Controller?

Cansel_OZCAN — Wed, 17 Apr 2024 07:38:23 GMT

Hi Tony,

Based on your first screenshot this is normal, Yes tier was created but the agent is not working anymore.

Can you please answer below in order to understand situation?

1- Is this monolith Java App

2-Do you have more than 1 JVM instance on same host

Thanks

Cansel