topic Re: How to fully delete trial account ? in Splunk AppDynamics

How to fully delete trial account ?

Jian_Zhang — Tue, 31 Oct 2023 07:30:50 GMT

My trial got finished and expired almost, I don't want to keep my account, could you guide me how to fully delete account and all related info ?

Even the controller GUI keeps showing 500 Internal Server Error and wasn't resolved till now.

Re: How to fully delete trial account ?

iamryan — Mon, 06 Nov 2023 16:06:08 GMT

Hello @Jian.Zhang,

I will reach out to the Accounts team and get this handled.
Do you want all your AppD Account Data deleted (this includes your Community account. Meaning you will not be able to sign back in here).

Please let me know.

Re: How to fully delete trial account ?

iamryan — Thu, 09 Nov 2023 17:36:32 GMT

Hello @Jian.Zhang,

Giving this a bump. I need more clarity from you on exactly what you want to be deleted.

Re: How to fully delete trial account ?

Cansel_OZCAN — Sat, 11 Nov 2023 12:52:49 GMT

Hi Jian,

Is your controller SaaS or OnPrem?

Thanks

Cansel