topic Re: I have not received Controller information on Free Trial in Splunk AppDynamics

I have not received Controller information on Free Trial

Marcelo_Contin — Thu, 26 Jan 2023 17:53:11 GMT

Hello everyone,

I have the same issue as this guy: https://community.appdynamics.com/t5/Licensing-including-Trial/I-haven-t-received-controller-info-after-trial-set-up/td-p/49483

My email: [Redacted]

My coworker's email (he also has this issue): [Redacted]

Could you guys send us the necessary information to activate the Controller?

Best regards,

Marcelo Contin

^ Post edited to remove the email address. Please don't share your or others' emails on community posts for security and privacy reasons.

How do I get controller Access for free trial

adam_hinkle — Thu, 26 Jan 2023 01:48:20 GMT

Hello, I tried to start a free trial so that I can document the steps of installing appdynamics agent to our web app.

I entered my information, and I received only 1 email from appdynamics which was to set up a password, which I did.

When I login, I can access my account overview page which looks like this.

but I cannot find anyway to create or access a controller. To install appdynamics to my webapp, I need the controller host as well as an access key. How can I get these with the free trial?

Re: I have not received Controller information on Free Trial

Yujie_Zhou1 — Thu, 26 Jan 2023 19:26:45 GMT

Hi all,

As mentioned previously, I'm facing the same issue.

Please send the controller activation link to this email:

Thank you!

^ Post edited by @Ryan.Paredez to remove the email address. Please don't share your or others' emails on community posts for security and privacy reasons.

Re: How do I get controller Access for free trial

iamryan — Thu, 26 Jan 2023 19:54:48 GMT

Hi @adam.hinkle,

I'm looking into this for you. I'll report back!

Re: I have not received Controller information on Free Trial

iamryan — Thu, 26 Jan 2023 20:01:43 GMT

Hi @Marcelo.Contin, @Yujie.Zhou,

I'm looking into this for you. I will report back here on this thread or send you a Community Private Message.

Re: I have not received Controller information on Free Trial

Yujie_Zhou1 — Thu, 26 Jan 2023 20:14:15 GMT

Thank you @Ryan.Paredez , really appreciate it!

Re: How do I get controller Access for free trial

adam_hinkle — Thu, 26 Jan 2023 20:43:56 GMT

thanks @Ryan.Paredez !

Re: I have not received Controller information on Free Trial

iamryan — Fri, 27 Jan 2023 00:47:35 GMT

Hi @Marcelo.Contin, @adam.hinkle, @Yujie.Zhou,

I have sent each of you a Private Message in Community with more information. Please check it and let me know if you still have any issues.

Re: I have not received Controller information on Free Trial

adam_hinkle — Fri, 27 Jan 2023 02:52:17 GMT

Update for future readers:

Ryan looked into it for me, and had the email sent to me with all the information I needed to successfully create appdynamics application and hook up to my webapp. Thanks again Ryan.

Re: I have not received Controller information on Free Trial

Yujie_Zhou1 — Fri, 27 Jan 2023 14:41:14 GMT

Hi @Ryan.Paredez , I have access to the controller now from the link you sent. Thank you so much for the help!