topic Re: Search Bar Unavailable in Splunk AppDynamics

Search Bar Unavailable

CommunityUser — Tue, 22 Oct 2019 11:47:44 GMT

Hi All,

I am unable to use global search tab in the AppDynamics console. It is stating " the search service is currently unavailable". Can someone help me to resolve this please?

Re: Search Bar Unavailable

iamryan — Tue, 22 Oct 2019 17:52:07 GMT

Hi @Anonymous,

Can you tell me what version your Controller # is and if you are on SaaS or on-prem!

Re: Search Bar Unavailable

CommunityUser — Mon, 25 Nov 2019 08:42:18 GMT

Hi @Ryan.Paredez ,

Controller version is 4.4.3.4.

It is an on-prem setup.

Regards,

Aditi Mishra

Re: Search Bar Unavailable

Jon_Rigual — Mon, 27 Apr 2020 17:50:50 GMT

Were you able to get this resolved?

My users are hitting the same issue. On-prem and version 4.5.8

Re: Search Bar Unavailable

iamryan — Mon, 27 Apr 2020 18:38:05 GMT

Hi @Jon.Rigual,

I did some searching and found this.

Can you please try the below and check how it goes

1. Open the events-service-api-store.properties in EventService
2. Check the keys if the ad.accountmanager.key.controller and ad.accountmanager.key.mds are identical.
3. If not please keep them identical and restart the EventService