topic Re: Got a "Permission Denied" error when trying to access my AppD Trial Account in Splunk AppDynamics

Got a "Permission Denied" error when trying to access my AppD Trial Account

Helen_Park — Tue, 20 Oct 2020 15:52:22 GMT

So I was able to see my trial license after it was fixed in this thread https://community.appdynamics.com/t5/Licensing-including-Trial/not-able-to-access-free-trail/m-p/41415#M631

But now I am trying to launch the app and I'm getting a permissions error:

^ edited by @Ryan.Paredez to remove an image that had sensitive information. Please do not share images or URLs to your Controller URLs on community posts for security and privacy reasons.

Re: Got a "Permission Denied" error when trying to access my AppD Trial Account

iamryan — Tue, 20 Oct 2020 18:17:29 GMT

Hi @Helen.Park,

We are looking into it. I will report back here when we know more.

Re: Got a "Permission Denied" error when trying to access my AppD Trial Account

iamryan — Tue, 20 Oct 2020 19:34:44 GMT

Hi @Helen.Park,

The issue should be resolved now. Can you please try and login and perform the same actions that led to the error and see if it comes back.

This was a glitch on our site, if you experience this issue, please use the reach out via the "Contact us" button on the trial signup page.

(if the image is blurry, click on it to make it bigger)