topic Re: Unable to access free SaaS trial in Splunk AppDynamics

Unable to access free SaaS trial

Vikash_Sharma — Fri, 09 Oct 2020 10:58:37 GMT

i signup to access free SaaS trial on home page, but i got error something went wrong and SaaS trial can't be setup at this time(error_1).

after sign up i was logged in into my account and when i tried to start my free trial again i got second error that the page you want to access does not exist(error_2).

I have added pictures of home page, error_1 and error_2 for your reference.

Re: Unable to access free SaaS trial

iamryan — Fri, 09 Oct 2020 20:39:51 GMT

Hi @Vikash.Sharma,

Thank you for reporting this to us. We are looking into it. I will report back here when I know more.

Re: Unable to access free SaaS trial

iamryan — Sat, 10 Oct 2020 00:34:15 GMT

Hi @Vikash.Sharma,

We believe the issue has been fixed. Can you please try to log in and access your account again?

This was a glitch on our site, if you experience this issue, please use the reach out via the "Contact us" button on the trial signup page.

(if the image is blurry, click on it to make it bigger)

Re: Unable to access free SaaS trial

Vikash_Sharma — Mon, 12 Oct 2020 05:21:33 GMT

Hi @Ryan.Paredez

I am able to access application now.

Thank you,

Vikash Sharma