topic Re: How can I delete my trial account? in Splunk AppDynamics

How can I delete my trial account?

CommunityUser — Tue, 19 Mar 2019 13:35:10 GMT

I can't find a way to delete my trial account. How can I do it?

Thanks

Re: Delete Trial Account

Rohan_Vaikkath — Tue, 19 Mar 2019 21:21:10 GMT

I don't think you can. One way is by explicitly emailing support and asking them to delete it, but since you're using a a free trial, i'm guessing you cannot delete the account, probably just to avoid the issue of individuals reusing the trial. If you're trying to upgrade, you can log in to your AppD account and go to the top left corner go to Licenses-> Overview-> Contact Sales. If you do need an extension theyu do provide an extension of the trial if AppDynamics seems you're suitable for one.

I hope this helps! 🙂

Re: Delete Trial Account

CommunityUser — Tue, 19 Mar 2019 21:28:16 GMT

Thanks @Rohan.Vaikkath

Hi @Anonymous

Adding to what Rohan just pointed out, if you don’t log in to the account and stop reporting data for 90 days, the account will automatically be purged.

Hope it helps.

Re: Delete Trial Account

CommunityUser — Mon, 31 Jan 2022 15:08:43 GMT

We have a trial account not used since years ago. It was expected to be deleted after some time of inactivity. However, that isn't happening.

Can you please provide a way to delete the account?

Thanks,

Benjamin

Re: Delete Trial Account

iamryan — Mon, 31 Jan 2022 18:11:58 GMT

Hi @Anonymous,

I've sent you a Private Message within the Community, please check it out and get back to me so we can further look into this for you.

Re: How can I delete my trial account?

CommunityUser — Sun, 02 Oct 2022 12:21:00 GMT

Hi @Ryan.Paredez,

same here, I haven't used appdynamics for over a decade, but while cleaning up my password manager I rediscovered it and can still use it. I would really like to delete the account, can you help?

Re: How can I delete my trial account?

Claudia_Landiva — Mon, 03 Oct 2022 16:45:05 GMT

Hi, @Anonymous,

Please see a private message from me. Ryan and I will investigate this for you.

Claudia Landivar, Community Manager & Editor

@Ryan.Paredez

Re: How can I delete my trial account?

leted_joey — Wed, 28 Feb 2024 13:36:58 GMT

Same here

Re: How can I delete my trial account?

iamryan — Thu, 29 Feb 2024 18:37:59 GMT

Hi @leted.joey,

Let me ask you some clarifying questions. Do you want just your trial account deleted or would you like your entire AppD Account deleted?