https://community.splunk.com/t5/Splunk-AppDynamics/License-file-not-issued-for-15-days-trial/m-p/724210#M4105 <P>Chandu, our records show that you started a SaaS trial and a welcome email was sent with information about how to login on Nov-20. A SaaS trial doesn't require that you install Enterprise Console or Controller on your machine, and that's why you weren't provided with a license file. All you need to do is navigate to your SaaS tenant (you should have that in your email) and follow instructions there.</P> Tue, 27 Nov 2018 00:33:33 GMT Geysa_Dantas 2018-11-27T00:33:33Z https://community.splunk.com/t5/Splunk-AppDynamics/License-file-not-issued-for-15-days-trial/m-p/724209#M4104 <P>Hi,</P> <P>I have installed Enterprise&nbsp;console and got controller and event service installed in my machine. I have also&nbsp;got the java agent and started it successfully. But agent is unable to connect to controller.&nbsp;</P> <P>I have checked the agent logs and found the below line regarding license which i think is causing this issue.</P> <P>[AD Thread Pool-Global1] 24 Nov 2018 22:56:52,129&nbsp; WARN ConfigurationChannel - ResponseReadException creating Response Wrapper [g], : com.singularity.ee.rest.c: Error in controller in processing binary request AppAgent Config Data&nbsp; - Agent license request denied. Agent type: Java; Host: Chandu; Reason: No license available</P> <P>I haven't got license file in any of email and i checked in spam folder also. COuld you please&nbsp;send me the license file so that i can try the application.</P> <P>Thanks!</P> <P>Regards,</P> <P>Chandu</P> Sat, 24 Nov 2018 18:01:13 GMT https://community.splunk.com/t5/Splunk-AppDynamics/License-file-not-issued-for-15-days-trial/m-p/724209#M4104 CommunityUser 2018-11-24T18:01:13Z https://community.splunk.com/t5/Splunk-AppDynamics/License-file-not-issued-for-15-days-trial/m-p/724210#M4105 <P>Chandu, our records show that you started a SaaS trial and a welcome email was sent with information about how to login on Nov-20. A SaaS trial doesn't require that you install Enterprise Console or Controller on your machine, and that's why you weren't provided with a license file. All you need to do is navigate to your SaaS tenant (you should have that in your email) and follow instructions there.</P> Tue, 27 Nov 2018 00:33:33 GMT https://community.splunk.com/t5/Splunk-AppDynamics/License-file-not-issued-for-15-days-trial/m-p/724210#M4105 Geysa_Dantas 2018-11-27T00:33:33Z