topic Re: SAP Java system is unable to start post AppD java agent upgrade in Splunk AppDynamics

SAP Java system is unable to start post AppD java agent upgrade

Nandani_Bhardwa — Thu, 16 Jun 2022 14:03:02 GMT

We have upgraded the AppD JAVA agent to version 22.3.0.33637 on SAP JAVA System.

After updating javaagent, when we try to start SAP JAVA system, we have seen a couple of issues as below:
1. SAP system is not getting started.

2. When the system gets started somehow, our SAP NWA URL is not reachable at all.

However, after removing the parameter "-javaagent:/usr/sap/<SID>/appdyanmics/javaagent.jar" from SAP Configtool, followed by a full system restart, we are then able to access the NWA URL. But after doing so, no data gets populated in AppD Dashboard.

Re: SAP Java system is unable to start post AppD java agent upgrade

iamryan — Tue, 21 Jun 2022 16:21:35 GMT

Hi @Nandani.Bhardwaj,

I'm sharing this with the PM. Since this seems like a bug, I would also recommend submitting a Support ticket.

Re: SAP Java system is unable to start post AppD java agent upgrade

Abhinav_Tiwari — Wed, 22 Jun 2022 21:50:14 GMT

Hey Nandani,

Can you file a support ticket and share in this channel. I will ensure it gets verified and resolved soon.