topic Re: Unable to capture application data in AppDynamics controller in Splunk AppDynamics

Unable to capture application data in AppDynamics controller

Venkata_Shiva_B — Thu, 10 Feb 2022 09:30:48 GMT

Unable to capture the application data when sample app is running with java agent. It worked last week but for the last 2 days, it stopped working.

Re: Unable to capture application data in AppDynamics controller

iamryan — Thu, 10 Feb 2022 21:34:44 GMT

Hi @Venkata Shiva.Bodda,

Please check out this Knowledge Base Article: https://community.appdynamics.com/t5/Knowledge-Base/Why-is-the-Java-Agent-not-reporting-to-the-Controller/ta-p/13974#U13974

Let me know if it helps!

Re: Unable to capture application data in AppDynamics controller

Venkata_Shiva_B — Tue, 22 Feb 2022 09:33:39 GMT

Hi Team,

I am trying with Java agent to capture the metrics and followed the above steps. But still I am facing the same issue i.e., when generating a load, it's not reflecting in Appdynamics Controller. Could you please help with detailed steps.

Thanks & Regards,
Shiva

Re: Unable to capture application data in AppDynamics controller

iamryan — Tue, 22 Feb 2022 19:07:47 GMT

Hi @Venkata Shiva.Bodda,

Thank you for letting me know! Let's see if the community can jump in and help out. If you happen to find a solution, please do share that here.

Re: Unable to capture application data in AppDynamics controller

Dan_Hillman — Tue, 22 Feb 2022 19:26:04 GMT

It usually has something to do with permissions or ownership of the binaries and logs. Is there a service id that runs the java instance? Is it part of the linux/unix group that owns the appdynamics binaries? What do you see in the appagent logs? If you would supply more details it would help.