topic ERROR JVM Metrics Reporter - Error getting thread count in Splunk AppDynamics

ERROR JVM Metrics Reporter - Error getting thread count

Charan_Puppala — Fri, 07 Jan 2022 09:14:42 GMT

Hi Team,

In tiers and nodes of APPD I found JVM heap,MAX heap,JVM cpu burnt, GC Time spent are showing zero. when i checked App and machine agent status are showing up and running. i found below errors in app agent logs. can some one suggest me how to resolve this issue.

[AD Thread-Metric Reporter1] 07 Jan 2022 03:12:27,211 ERROR AgentKernel - Error executing task -
[AD Thread Pool-Global0] 07 Jan 2022 03:12:52,221 ERROR AgentKernel - Error executing task -
[AD Thread Pool-Global1] 07 Jan 2022 03:12:52,221 ERROR AgentKernel - Error executing task -
[AD Thread Pool-Global0] 07 Jan 2022 03:13:22,227 ERROR AgentKernel - Error executing task -
[AD Thread Pool-Global0] 07 Jan 2022 03:13:22,227 ERROR AgentKernel - Error executing task -
[AD Thread-Metric Reporter0] 07 Jan 2022 03:13:27,212 ERROR JVMMetricReporter - Error getting thread count
[AD Thread-Metric Reporter0] 07 Jan 2022 03:13:27,212 WARN JVMMetricReporter - Error updating JVM JMX values
[AD Thread-Metric Reporter0] 07 Jan 2022 03:13:27,212 ERROR AgentKernel - Error executing task -
[AD Thread Pool-Global1] 07 Jan 2022 03:13:52,223 ERROR AgentKernel - Error executing task -
[AD Thread Pool-Global0] 07 Jan 2022 03:13:52,223 ERROR AgentKernel - Error executing task -

Regards

Charan

Re: ERROR JVM Metrics Reporter - Error getting thread count

Charan_Puppala — Wed, 12 Jan 2022 01:51:22 GMT

Hi ,

I found a solution for JVM metrics not reporting. I followed of below Edit a Registered Node Property and added service proxy.

https://docs.appdynamics.com/21.5/en/application-monitoring/administer-app-server-agents/app-agent-node-properties#AppAgentNodeProperties-editregisterednodeproperty.

https://docs.appdynamics.com/21.1/en/application-monitoring/configure-instrumentation/backend-detection-rules/service-proxy-overview

Regards

Charan

Re: ERROR JVM Metrics Reporter - Error getting thread count

iamryan — Wed, 12 Jan 2022 17:47:01 GMT

Hi @Charan.Puppala,

Thank you for following back up on your post with a solution. Knowledge sharing is key to the success of this community! We appreciate you sharing.