https://community.splunk.com/t5/Splunk-AppDynamics/cannot-fetch-transaction-Diagnostics-issues/m-p/722504#M3201 <P>May I ask what is causing this?</P><P><SPAN class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="KiraHuang_1-1694591543082.png" style="width: 802px;"><span class="lia-inline-image-display-wrapper" image-alt="image.png"><img src="https://community.splunk.com/t5/image/serverpage/image-id/35624iD14956379553BB20/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span></SPAN></P> Wed, 13 Sep 2023 07:53:13 GMT Kira_Huang 2023-09-13T07:53:13Z https://community.splunk.com/t5/Splunk-AppDynamics/cannot-fetch-transaction-Diagnostics-issues/m-p/722504#M3201 <P>May I ask what is causing this?</P><P><SPAN class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="KiraHuang_1-1694591543082.png" style="width: 802px;"><span class="lia-inline-image-display-wrapper" image-alt="image.png"><img src="https://community.splunk.com/t5/image/serverpage/image-id/35624iD14956379553BB20/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span></SPAN></P> Wed, 13 Sep 2023 07:53:13 GMT https://community.splunk.com/t5/Splunk-AppDynamics/cannot-fetch-transaction-Diagnostics-issues/m-p/722504#M3201 Kira_Huang 2023-09-13T07:53:13Z https://community.splunk.com/t5/Splunk-AppDynamics/cannot-fetch-transaction-Diagnostics-issues/m-p/722505#M3202 <P>Hi&nbsp;<A href="https://community.appdynamics.com/t5/user/viewprofilepage/user-id/86924">@Kira.Huang</A>&nbsp;</P> <P>This feature is only available in SaaS controller. Its not available in on-prem controller that you seem to be using unfotunately.</P> <P><A href="https://docs.appdynamics.com/appd/21.x/latest/en/application-monitoring/business-transactions/monitor-the-performance-of-business-transactions/automated-transaction-diagnostics" target="_blank" rel="nofollow noopener noreferrer">https://docs.appdynamics.com/appd/21.x/latest/en/application-monitoring/business-transactions/monitor-the-performance-of-business-transactions/automated-transaction-diagnostics</A></P> <P>Seems like its enabled in your environment. Please&nbsp;<SPAN>set the microservice.snapshot.analysis.enabled flag to false from admin.jsp page to disable this feature so that you stop seeing this message.</SPAN></P> <P>Thanks,<BR />Satbir Singh</P> Wed, 13 Sep 2023 17:08:59 GMT https://community.splunk.com/t5/Splunk-AppDynamics/cannot-fetch-transaction-Diagnostics-issues/m-p/722505#M3202 Satbir_Singh 2023-09-13T17:08:59Z