https://community.splunk.com/t5/Splunk-AppDynamics/Cannot-create-ignore-logged-Error/m-p/722217#M3070 <P>Hi Viji</P> <P>Can you not use a subsection of that full error, example</P> <P><EM>is reserved for built-in users</EM></P> <P><EM>or&nbsp;</EM></P> <P><EM>Unable to sync user with IdentifyingName</EM></P> <P><EM>Otherwise check with AppDynamics Support if there is a way to escape them or manage this</EM></P> <P><EM>Ciao</EM></P> Wed, 26 Jul 2023 13:58:32 GMT Morelz 2023-07-26T13:58:32Z https://community.splunk.com/t5/Splunk-AppDynamics/Cannot-create-ignore-logged-Error/m-p/722216#M3069 <P>Hi,&nbsp;</P><P>The application is logging the below as error but this is the known bug from the development. So to keep the BT health as good, suggested to ignore this error message.&nbsp;</P><P><EM>com.xx.xx.xx.xxxx : Unable to sync user with IdentifyingName="admin": Username "admin" is reserved for built-in users</EM></P><P>I am getting error when I add this error to ignore configuration such as, "<SPAN>Fields cannot contain HTML or special characters."</SPAN></P><P><SPAN>How can I add the complete message in it? </SPAN></P> Tue, 04 Jul 2023 11:06:04 GMT https://community.splunk.com/t5/Splunk-AppDynamics/Cannot-create-ignore-logged-Error/m-p/722216#M3069 Viji_Radhakrish 2023-07-04T11:06:04Z https://community.splunk.com/t5/Splunk-AppDynamics/Cannot-create-ignore-logged-Error/m-p/722217#M3070 <P>Hi Viji</P> <P>Can you not use a subsection of that full error, example</P> <P><EM>is reserved for built-in users</EM></P> <P><EM>or&nbsp;</EM></P> <P><EM>Unable to sync user with IdentifyingName</EM></P> <P><EM>Otherwise check with AppDynamics Support if there is a way to escape them or manage this</EM></P> <P><EM>Ciao</EM></P> Wed, 26 Jul 2023 13:58:32 GMT https://community.splunk.com/t5/Splunk-AppDynamics/Cannot-create-ignore-logged-Error/m-p/722217#M3070 Morelz 2023-07-26T13:58:32Z