topic DB Agent Issue in Splunk AppDynamics

DB Agent Issue

lucky_bakshi — Wed, 10 Mar 2021 06:10:31 GMT

Installed DB Agent and it started successfully from linux. Installed Java Agent and it is working perfectly fine.

However, getting issue when I see the status of the collector in the controller "Access denied for user 'root'@'localhost' (using password: YES)"

I am using linux system and database MYSQL is in the folder of EC2 instance /var/mysql

Any information will help

Regards,

Lucky

Re: DB Agent Issue

iamryan — Wed, 10 Mar 2021 18:20:05 GMT

Hi @lucky.bakshi,

Those notification messages in the database.log mean that a MySQL client is failing to login with the DB root password.

This can happen if for example the Enterprise Console has the wrong DB root password and keeps trying to login to do its health check every minute.

Re: DB Agent Issue

lucky_bakshi — Wed, 10 Mar 2021 20:37:15 GMT

Thanks Ryan for help,

The DB password in the collector is correct.

I tried done something in database to correct this error however it did not work

/var/lib/mysql

update mysql.user update set plugin='auth_socket'

where user ='root'

Now, it is not allowing me to connect to database and in the AppDynamics controller getting error "Plugin auth_socket is not loaded'. In both places getting same error.

Regards,

Lucky

Re: DB Agent Issue

iamryan — Thu, 11 Mar 2021 17:05:44 GMT

Hi @lucky.bakshi,

Thanks for getting back to me. I don't have any further next steps right now. If I find anything, I'll share it here.

If you find a solution or have any further comments, be sure to leave them as a reply to your post here too.