Unable to Configure AppD agent on Python2.7

CommunityUser — Wed, 19 Apr 2017 05:41:19 GMT

Hi,

We are trying to install and configure the AppDynamics agent on Python(V2.7), PIP(1.4>) and the application deployment type is "Apache+mod_wsgi",

As per the steps mentioned in AppD PRO docs, we have done with installation but after configuring the variable in the "mod_wsgi" config file we had not seen the effect of the agent on the controller side.

Also, find the attachment which shows the "mod_wsgi" config file and the entries we did;

So, to configure the agent we need support.

Regards,

Ganesh Chavan

[Redacted]

^ Post edited by @Ryan.Paredez - please do not share your or other members' phone numbers for privacy and security reasons

Re: Unable to Configure AppD agent on Python2.7

Ayush_Ghosh — Mon, 12 Jun 2017 12:41:57 GMT

Here is the summary of the call, which solved the issue.

We uninstalled the old 4.1 agent with pip uninstall appdynamics and installed the latest agent with the command pip install -U appdynamics==4.2.15.1
We killed the old proxy after getting the proxy pid from ps -ef | grep proxy . There should be two process to kill.
We bifurcated the WSGIDaemonProcess into two parts, python-path (with python source code) and python-home (with virtual environment)
We set proper file path for SetEnv APPD_CONFIG_FILE , which was wrong.
We started proxy again with the following command pyagent proxy start -c /etc/appdynamics.cfg . Please substitute with proper path in new servers.
Restarted Apache and with some load, it started reporting to controller.

Thanks

Ayush

topic Re: Unable to Configure AppD agent on Python2.7 in Splunk AppDynamics

Unable to Configure AppD agent on Python2.7

Re: Unable to Configure AppD agent on Python2.7