Java agent not reporting to the controller

Pavan_Jadhav1 — Thu, 14 May 2020 14:01:50 GMT

Hi All,

We tried to install Java agent in Windows. The agent installed and started successfully. After a few minutes, the agent stops reporting to the Controller.

Error log-

[Attach API initializer] 14 May 2020 15:54:06,866 WARN AgentErrorProcessor - Agent error occurred, [name,transformId]=[com.singularity.bci.TransformationManager - com.singularity.ee.agent.appagent.services.bciengine.TimeoutWaitingForLockException,2147483647]
[Attach API initializer] 14 May 2020 15:54:06,866 WARN AgentErrorProcessor - 4 instance(s) remaining before error log is silenced

-Pavan

^ Edited by @Ryan.Paredez improved title and readability

Re: Java agent not reporting to the controller

Nawaz_Ali_Moha1 — Tue, 02 Feb 2021 07:22:19 GMT

Hello Pavan,

Can you please add below Node properties and pass the below mentioned JVM argument and restart the JVM:

Name: error-safety-rule-error-threshold
Description: error-safety-rule-error-threshold
Type: Integer
Value: -1

Name: error-safety-log-error-threshold
Description: error-safety-log-error-threshold
Type: Integer
Value: -1

Please refer this link to know how to set the node properties: https://docs.appdynamics.com/display/PRO45/App+Agent+Node+Properties

Can you please restart the JVM with this JVM parameter - -Dorg.osgi.framework.bootdelegation=com.singularity.*
Please refer this link for more information - https://docs.appdynamics.com/display/PRO43/OSGi+Infrastructure+Configuration

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Java agent not reporting to the controller

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