topic Re: Machine Agent is not initializing in Splunk AppDynamics

Machine Agent is not initializing

Yogesh_Joshi — Mon, 20 Nov 2023 06:03:08 GMT

Machine agent is not starting. I downloaded the machine agent using AppDynamics login, which provided me with pre-configured setup for my account. When I try to run the Agent using java - Machineagent.jar, I only see below details. The agent is not initializing:

2023-11-20 11:27:49.417 Using Java Version [11.0.20] for Agent
2023-11-20 11:27:49.417 Using Agent Version [Machine Agent v23.10.0.3810 GA compatible with 4.4.1.0 Build Date 2023-10-30 07:13:09]

Earlier the agent was starting but was not reporting CPU, Disk and Memory metrics. It only showed the running process but no metrics data.

Please suggest

Re: Machine Agent is not initializing

iamryan — Mon, 20 Nov 2023 19:45:09 GMT

Hi @Yogesh.Joshi,

We have quite a bit of existing content on Machine Agent. A lot of it is here in the Community.

Here are the search results for "Machine Agent" in the Knowledge Base

AppD Docs: https://docs.appdynamics.com/appd/onprem/latest/en/infrastructure-visibility/machine-agent/administer-the-machine-agent/faqs-and-troubleshooting-for-the-machine-agent

Re: Machine Agent is not initializing

rganapavarapu — Sun, 03 Dec 2023 00:29:38 GMT

Hello @Yogesh.Joshi ,

I would encourage you to open a ticket with debug logs enabled so that one of our MA Support SMEs can help you further. It is hard to comment on the warning message here.

How do I submit a Support ticket? An FAQ

If you do submit a ticket and hear back from Support, could you please share any learnings back here as a reply?

Best Regards,
Rajesh Ganapavarapu