https://community.splunk.com/t5/Splunk-AppDynamics/MONITORING-DATABASE/m-p/719780#M1687 <P>After increasing it do we need to restart a service or anything</P> Tue, 18 Jul 2023 14:34:23 GMT Pascal_Anowi 2023-07-18T14:34:23Z https://community.splunk.com/t5/Splunk-AppDynamics/MONITORING-DATABASE/m-p/719777#M1684 <P>Hello everyone,</P><P>Please we are trying to monitor a database but everytime we run the querry we get the error</P><P>an error occured while fetching data the agent did not respond after 70 seconds</P><P>Has anyone had this issue before and how did you solve it</P> Tue, 18 Jul 2023 13:31:27 GMT https://community.splunk.com/t5/Splunk-AppDynamics/MONITORING-DATABASE/m-p/719777#M1684 Pascal_Anowi 2023-07-18T13:31:27Z https://community.splunk.com/t5/Splunk-AppDynamics/MONITORING-DATABASE/m-p/719778#M1685 <P>Hi, add an additional startup parameter to the DB Agent</P> <PRE class="gmail_default"><FONT face="verdana, sans-serif">-Ddbagent.custommetric.query.<WBR />timeout.seconds=120</FONT></PRE> <P>Increase timeout to what is required for your complex queries&nbsp;</P> <P>Ciao</P> Tue, 18 Jul 2023 14:13:51 GMT https://community.splunk.com/t5/Splunk-AppDynamics/MONITORING-DATABASE/m-p/719778#M1685 Morelz 2023-07-18T14:13:51Z https://community.splunk.com/t5/Splunk-AppDynamics/MONITORING-DATABASE/m-p/719779#M1686 <P>Thanks i would try it</P> Tue, 18 Jul 2023 14:20:44 GMT https://community.splunk.com/t5/Splunk-AppDynamics/MONITORING-DATABASE/m-p/719779#M1686 Pascal_Anowi 2023-07-18T14:20:44Z https://community.splunk.com/t5/Splunk-AppDynamics/MONITORING-DATABASE/m-p/719780#M1687 <P>After increasing it do we need to restart a service or anything</P> Tue, 18 Jul 2023 14:34:23 GMT https://community.splunk.com/t5/Splunk-AppDynamics/MONITORING-DATABASE/m-p/719780#M1687 Pascal_Anowi 2023-07-18T14:34:23Z https://community.splunk.com/t5/Splunk-AppDynamics/MONITORING-DATABASE/m-p/719781#M1688 That is correct, changes will only be activated upon restart of DB collector service Tue, 18 Jul 2023 14:37:00 GMT https://community.splunk.com/t5/Splunk-AppDynamics/MONITORING-DATABASE/m-p/719781#M1688 Morelz 2023-07-18T14:37:00Z https://community.splunk.com/t5/Splunk-AppDynamics/MONITORING-DATABASE/m-p/719782#M1689 <P>Tried this but still got the same error</P><P>even after increasing the timeout and restarting DB collector services</P><P><SPAN class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="PascalAnowi_1-1689691829367.png" style="width: 400px;"><span class="lia-inline-image-display-wrapper" image-alt="image.png"><img src="https://community.splunk.com/t5/image/serverpage/image-id/35540iF85E36F1F1A37D67/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span></SPAN></P> Tue, 18 Jul 2023 14:45:13 GMT https://community.splunk.com/t5/Splunk-AppDynamics/MONITORING-DATABASE/m-p/719782#M1689 Pascal_Anowi 2023-07-18T14:45:13Z https://community.splunk.com/t5/Splunk-AppDynamics/MONITORING-DATABASE/m-p/719783#M1690 <P>Can you share your full startup parameters for the service including the additional settings you just added? Just hide any sensitive info</P> Tue, 18 Jul 2023 15:21:02 GMT https://community.splunk.com/t5/Splunk-AppDynamics/MONITORING-DATABASE/m-p/719783#M1690 Morelz 2023-07-18T15:21:02Z https://community.splunk.com/t5/Splunk-AppDynamics/MONITORING-DATABASE/m-p/719784#M1691 nohup java -Dappdynamics.agent.maxMetrics=300000 -Ddbagent.custommetric.query.timeout.seconds=600 -Ddbagent.name=DB-Agent-23.2 -jar&nbsp;db-agent.jar&nbsp;&amp; Tue, 18 Jul 2023 20:53:12 GMT https://community.splunk.com/t5/Splunk-AppDynamics/MONITORING-DATABASE/m-p/719784#M1691 Pascal_Anowi 2023-07-18T20:53:12Z