Mobile Crash Event correlation missing for IOS app

Sagar_Elluru — Mon, 05 Jun 2023 14:21:15 GMT

Hi Team,

We have mobile application launch recently and not able to view the crash events correlation and it's missing some how for Info points, Custom timers, and custom metrics. As far as I know, it's a standard mobile instrumentation for IOS AppD SDK development. After implementation, you will get the details for custom data, info points, custom times, and breadcrumbs in the mobile app as this allows to correlate what the user was doing before the crash. However, I do not see any of that data appearing under the crash page in the app currently.

the below SDK documentation has been followed line by line to do the implementation. https://docs.appdynamics.com/appd/21.x/21.5/en/end-user-monitoring/mobile-real-user-monitoring/instrument-ios-applications/install-the-ios-sdk

Just wondering if there is any further custom instrumentation required in this case. Kindly check and advise.

Awaiting for the response. Thanks.

regards,

Sagar

Re: Mobile Crash Event correlation missing for IOS app

iamryan — Tue, 06 Jun 2023 15:46:15 GMT

Hi @Sagar.Elluru,

Not sure if you saw this, or if it provides any help, but wanted to share it in case it would.

https://docs.appdynamics.com/appd/21.x/21.5/en/end-user-monitoring/mobile-real-user-monitoring/instrument-ios-applications/troubleshoot-the-ios-instrumentation

topic Re: Mobile Crash Event correlation missing for IOS app in Splunk AppDynamics

Mobile Crash Event correlation missing for IOS app

Re: Mobile Crash Event correlation missing for IOS app