topic Re: Health Rule violations not triggering in Splunk AppDynamics

Health Rule violations not triggering

DOMENIC_COCULLO — Tue, 19 Jul 2022 14:05:18 GMT

Went through the Knowledge Base looking for anything that I might have missed concerning Health Rule violations and policies. My goal is to have the ability to send an email notification if HTTP errors occur.

I can generate http errors using my device but despite the occurrences no health rule is violated and no action is taken.

Any help would be appreciated. More settings screenshots are available upon request.

Re: Health Rule violations not triggering

iamryan — Wed, 20 Jul 2022 15:49:58 GMT

Hi @DOMENIC.COCULLO,

I just wanted to share these AppD Docs page:

https://docs.appdynamics.com/appd/20.x/en/appdynamics-essentials/alert-and-respond/actions/notification-actions/email-templates

https://docs.appdynamics.com/appd/20.x/en/appdynamics-essentials/alert-and-respond/troubleshoot-health-rule-violations

Let me know if they help out at all

Re: Health Rule violations not triggering

DOMENIC_COCULLO — Thu, 21 Jul 2022 13:21:12 GMT

Thanks Ryan but these pages offered little in terms of help. As you see above from my screenshots even with 80 http errors per minute, the health rules remained in a 'green' state.

Re: Health Rule violations not triggering

iamryan — Fri, 22 Jul 2022 16:15:25 GMT

Hi @DOMENIC.COCULLO,

I know you mentioned you already looked in the Knowledge base, but you didn't mention which articles you looked at.

Did you happen to see this one: https://community.appdynamics.com/t5/Knowledge-Base/Why-aren-t-my-health-rule-policies-triggering/ta-p/31881

Re: Health Rule violations not triggering

DOMENIC_COCULLO — Tue, 26 Jul 2022 13:14:22 GMT

Yes. That was the first article I came across and everything checked out but to no avail.

Re: Health Rule violations not triggering

Mark_Byrne — Tue, 26 Jul 2022 20:34:05 GMT

Hi @DOMENIC.COCULLO

Are you able to share a screenshot of the Health Rule critical condition for HTTP errors?

Mark