Kubernetes Metrics cannot be reflected on the Controller

SRE_DevNet — Fri, 05 Mar 2021 14:46:36 GMT

Hello ,

We are trying to install AppD K8S Monitoring Agent . And I follow the ReadMe file in the Git : https://github.com/Appdynamics/appdynamics-operator to install the AppD Operator and Agent in my AWS EKS .

Evidence:

$ kubectl -n appdynamics get pods

NAME READY STATUS RESTARTS AGE

appdynamics-operator-5d7c495bd4-xjqkc 1/1 Running 0 72m

k8s-cluster-agent-6b46b878f-jnmw9 1/1 Running 0 55m

But in the Controler -> Server -> Cluster , i can only see my EKS and its version . When i click the "Detail" button , nothint can be shown .

In the k8s-cluster-agent log , it keeps generating the below warning log :

-----------------------------------------------

[INFO]: 2021-03-05 13:49:55 - agentregistrationmodule.go:145 - Successfully registered agent again appd-k8s-agent

[WARNING]: 2021-03-05 13:49:55 - agentregistrationmodule.go:266 - Agent is not licensed

[INFO]: 2021-03-05 13:50:55 - agentregistrationmodule.go:122 - Registering agent again

[INFO]: 2021-03-05 13:50:55 - agentregistrationmodule.go:145 - Successfully registered agent again appd-k8s-agent

[WARNING]: 2021-03-05 13:50:55 - agentregistrationmodule.go:266 - Agent is not licensed

-----------------------------------------------

And in the Controller Web Page , i got the following error :

-----------------------------------------------

Agent license request denied. Agent type: Server Visibility; Host: appd-k8s-agent; Reason: Not licensed for account

-----------------------------------------------

Any idea will be appreciated .

Re: Kubernetes Metrics cannot be reflected on the Controller

Nawaz_Ali_Moha1 — Tue, 23 Mar 2021 03:46:24 GMT

Hello SRE.DevNEt Team,

This looks like the license issue. Can you confirm if you have enough license for Server Visibility?

You can check this by logging into controller as admin > clicking on Settings icon on top right corner and choosing "License".

You may want to check the "Rules" tab under Licenses if you have multiple rules set up.

Anand_Kulkarni — Fri, 30 Dec 2022 10:59:29 GMT

i started using free trial license and in server visibility there are 0 license.