topic Login issue in Splunk AppDynamics

Login issue

shriram_ms — Mon, 20 Jun 2022 12:09:17 GMT

Hi,

I am unable to log in to the SAAS platform using the trial account which I created today.

below are the details I received the welcome details.

Account Name: [Redacted]

Username: [Redacted]

I think there is some option like local login if we click that we are getting this issue.

please help resolve this issue at the earliest.

^ Post edited by @Ryan.Paredez please do not share your account name or email address on Community posts for security and privacy reasons.

Re: Login issue

Dimas_Pratama — Tue, 21 Jun 2022 07:29:18 GMT

Hi @Ryan.Paredez

I'm having the same issue. Please help me to solve this issue ASAP.

My mail account is [Redacted]

^ Post edited and merged by @Ryan.Paredez. Please do not share your email address on Community posts for security and privacy reasons. As community admin, I can see your emails to share that with the right teams.

Login Failed during SaaS Appdynamics Lanuch

Sudhagar_k — Tue, 21 Jun 2022 10:46:30 GMT

Re: Login issue

shriram_ms — Tue, 21 Jun 2022 15:51:07 GMT

@Ryan.Paredez :

Hello Ryan,

can you please help resolve the issue.

I hope this is global issue where most folks reported they were unable to login into APPD saas trail account ?.

please let us know ETA .

thanks

Shriraam

Re: Login issue

iamryan — Tue, 21 Jun 2022 16:12:46 GMT

Hi @shriram.ms,

You should now be able to log in. Please give it a try and let me know.

Re: Login issue

iamryan — Tue, 21 Jun 2022 16:37:29 GMT

Hi @Dimas.Pratama,

I have shared your info with the Accounts team. I will report back when they have given me an update.

Re: Login Failed during SaaS Appdynamics Lanuch

iamryan — Tue, 21 Jun 2022 16:43:08 GMT

Hi @Sudhagar.k,

I have shared your info with the Accounts team. I will report back when I hear from them.

Re: Login issue

iamryan — Tue, 21 Jun 2022 20:41:22 GMT

Hi @Dimas.Pratama and @Sudhagar.k,

You should be able to sign in now. Please let me know if you face any issues.