https://community.splunk.com/t5/Splunk-AppDynamics/Linux-Oracle-Database-agent-is-not-displaying-hardware-metrics/m-p/718534#M1043 <P>Hi All,</P> <P>I am new to AppD. I recently deployed a DB agent for the oracle database running in a Linux machine. I am able to see the DB metrics, however, I am not able to see the hardware metrics. I have enabled the hardware monitoring in the collector as well. ( I have seen in the documentation that for Oracle by default it will show the hardware metrics).</P> <P>Even in the metric also not able to see the details. Can you please suggest what I am missing?</P> <P><SPAN class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="KannapandianRajeswaran_0-1669127996602.png" style="width: 400px;"><span class="lia-inline-image-display-wrapper" image-alt="image.png"><img src="https://community.splunk.com/t5/image/serverpage/image-id/35515i05BFE6E3FF2BC134/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span></SPAN></P> <P><SPAN class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="KannapandianRajeswaran_1-1669128034349.png" style="width: 400px;"><span class="lia-inline-image-display-wrapper" image-alt="image.png"><img src="https://community.splunk.com/t5/image/serverpage/image-id/35512i5F15BEEF66FC28FD/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span></SPAN></P> Tue, 22 Nov 2022 14:45:23 GMT Kannapandian_Ra 2022-11-22T14:45:23Z https://community.splunk.com/t5/Splunk-AppDynamics/Linux-Oracle-Database-agent-is-not-displaying-hardware-metrics/m-p/718534#M1043 <P>Hi All,</P> <P>I am new to AppD. I recently deployed a DB agent for the oracle database running in a Linux machine. I am able to see the DB metrics, however, I am not able to see the hardware metrics. I have enabled the hardware monitoring in the collector as well. ( I have seen in the documentation that for Oracle by default it will show the hardware metrics).</P> <P>Even in the metric also not able to see the details. Can you please suggest what I am missing?</P> <P><SPAN class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="KannapandianRajeswaran_0-1669127996602.png" style="width: 400px;"><span class="lia-inline-image-display-wrapper" image-alt="image.png"><img src="https://community.splunk.com/t5/image/serverpage/image-id/35515i05BFE6E3FF2BC134/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span></SPAN></P> <P><SPAN class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="KannapandianRajeswaran_1-1669128034349.png" style="width: 400px;"><span class="lia-inline-image-display-wrapper" image-alt="image.png"><img src="https://community.splunk.com/t5/image/serverpage/image-id/35512i5F15BEEF66FC28FD/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span></SPAN></P> Tue, 22 Nov 2022 14:45:23 GMT https://community.splunk.com/t5/Splunk-AppDynamics/Linux-Oracle-Database-agent-is-not-displaying-hardware-metrics/m-p/718534#M1043 Kannapandian_Ra 2022-11-22T14:45:23Z https://community.splunk.com/t5/Splunk-AppDynamics/Linux-Oracle-Database-agent-is-not-displaying-hardware-metrics/m-p/718535#M1044 <P>Hi <A href="https://community.appdynamics.com/t5/user/viewprofilepage/user-id/160631">@Kannapandian.Rajeswaran</A>,</P> <P>You can collect and review the DB logs to see if you can uncover what the issue might be <A href="https://docs.appdynamics.com/appd/22.x/latest/en/database-visibility/administer-the-database-agent/configure-the-database-agent/database-agent-logging" target="_blank" rel="noopener nofollow noreferrer">https://docs.appdynamics.com/appd/22.x/latest/en/database-visibility/administer-the-database-agent/configure-the-database-agent/database-agent-logging</A></P> <P>While we don't recommend sharing logs on community, if you do, please be sure to scrub the data to remove any sensitive information, such as IP addresses, Controller name/URL, Usernames and passwords. </P> Tue, 22 Nov 2022 18:01:49 GMT https://community.splunk.com/t5/Splunk-AppDynamics/Linux-Oracle-Database-agent-is-not-displaying-hardware-metrics/m-p/718535#M1044 iamryan 2022-11-22T18:01:49Z https://community.splunk.com/t5/Splunk-AppDynamics/Linux-Oracle-Database-agent-is-not-displaying-hardware-metrics/m-p/718536#M1045 <P>Sure Thanks Ryan. Will check the logs and update you. Also the points mentioned are taken.</P> Wed, 23 Nov 2022 04:43:46 GMT https://community.splunk.com/t5/Splunk-AppDynamics/Linux-Oracle-Database-agent-is-not-displaying-hardware-metrics/m-p/718536#M1045 Kannapandian_Ra 2022-11-23T04:43:46Z https://community.splunk.com/t5/Splunk-AppDynamics/Linux-Oracle-Database-agent-is-not-displaying-hardware-metrics/m-p/718537#M1046 <P>Hi Ryan, I have asked admin to do the debug change. Is there any way we can get the DB log details from the controller itself?</P> Thu, 24 Nov 2022 11:34:12 GMT https://community.splunk.com/t5/Splunk-AppDynamics/Linux-Oracle-Database-agent-is-not-displaying-hardware-metrics/m-p/718537#M1046 Kannapandian_Ra 2022-11-24T11:34:12Z https://community.splunk.com/t5/Splunk-AppDynamics/Linux-Oracle-Database-agent-is-not-displaying-hardware-metrics/m-p/718538#M1047 <P>Hi&lt; How to get /download DB logs from SaaS controller itself? I don't have access to servers where DB agent is running.</P> Tue, 29 Nov 2022 13:15:26 GMT https://community.splunk.com/t5/Splunk-AppDynamics/Linux-Oracle-Database-agent-is-not-displaying-hardware-metrics/m-p/718538#M1047 Kannapandian_Ra 2022-11-29T13:15:26Z https://community.splunk.com/t5/Splunk-AppDynamics/Linux-Oracle-Database-agent-is-not-displaying-hardware-metrics/m-p/718539#M1048 <P>Hi <A href="https://community.appdynamics.com/t5/user/viewprofilepage/user-id/160631">@Kannapandian.Rajeswaran</A>,</P> <P>I'm, unfortunately, not sure. You can check out our <A href="https://docs.appdynamics.com/" target="_self" rel="nofollow noopener noreferrer">AppD Documentation.</A></P> <P>If you need more help, you can also try contacting AppD Support. <A href="https://community.appdynamics.com/t5/Knowledge-Base/How-do-I-submit-a-Support-ticket-An-FAQ/m-p/28959#U28959" class="lia-mention-container-editor-message lia-img-icon-tkb-thread lia-fa-icon lia-fa-tkb lia-fa-thread lia-fa">How do I submit a Support ticket? An FAQ</A> </P> <P> </P> Tue, 29 Nov 2022 17:32:49 GMT https://community.splunk.com/t5/Splunk-AppDynamics/Linux-Oracle-Database-agent-is-not-displaying-hardware-metrics/m-p/718539#M1048 iamryan 2022-11-29T17:32:49Z