topic Re: How can I start and stop a SaaS Controller? in Splunk AppDynamics

How can I start and stop a SaaS Controller?

akku_arora — Tue, 05 Jan 2021 08:36:33 GMT

Hello,

Can we start and stop our controller in the SAAS environment? If possible then please guide me through the process.

^ Edited by @Ryan.Paredez to improve the title.

Re: How can I start and stop a SaaS Controller?

iamryan — Tue, 05 Jan 2021 17:56:23 GMT

I found this AppD Docs page that discusses this. https://docs.appdynamics.com/display/PRO44/Start+or+Stop+the+Controller

Please let me know if this was helpful or not.

Re: How can I start and stop a SaaS Controller?

akku_arora — Thu, 07 Jan 2021 05:43:17 GMT

Hi @Ryan.Paredez

I read the page which you have shared, but I am confused and I am not able to implement it.

Can you guide me through the steps that need to be taken?

Thank you.

Akshita.

Re: How can I start and stop a SaaS Controller?

Morelz — Thu, 07 Jan 2021 06:02:16 GMT

Hi Akka

If you are referring to a SaaS Controller hosted by AppDynamics, you need to log a support case to AppDynamics with your request.

They will advise and assist you with implementing what you require.

Any hosted AppDynamics Controller on the xxx.saas.appdynamics.com domain are managed by AppD themselves and you will have no direct access to the Controller.

Ciao