topic Re: Installed php agent but it seems not send data properly in AppD Archive

Installed php agent but it seems not send data properly

CommunityUser — Sat, 25 Oct 2014 11:28:11 GMT

I am trying to install the php agent. The java process works fine. The php extension seems to be loaded correctly (https://www.dropbox.com/s/jfginjjjyx8g0r7/Screenshot%202014-10-25%2014.25.36.png?dl=0) but the application does not appear in the dashboard area.

I checked the log and I get every couple of minutes the following:

2014-10-25 14:08:22.455 EET INFO 24522 [config.ZMQConfigTransport] received config response, size: 11 bytes

2014-10-25 14:08:22.456 EET ERROR 24522 [config.ConfigChannel] No agent identity in config response: currentVersion: 1414235246039

agentState: UNREGISTERED

timestampSkew: 0

What am I doing wrong?

Re: Installed php agent but it seems not send data properly

Arun_Dasetty — Mon, 27 Oct 2014 05:57:55 GMT

Hi,

While the PHP team got chance to look into your query and guide you further on debug steps, Can you see if the following information helps:

- We do not see any application associated in your saas ui URL http://netstudio.saas.appdynamics.com:80/controller, we understood that you have set ssl-enabled flag to false, we see application/tier/node Pahrmaplus.gr/web/zeus is not registered in your saas ui because the account-name and access-key details are missing as part of php agent config

we see from screenshot provided agent.accountName and agent.accountAccessKey are blank instead of having the values NetStudio/6visxxxx9b (refer actual values at your saas UI URL at https://netstudio.saas.appdynamics.com/controller/#/location=SETTINGS_LICENSE

Regards,

Arun

Re: Installed php agent but it seems not send data properly

CommunityUser — Mon, 27 Oct 2014 09:05:49 GMT

I thought that account name and key were not required. Adding them solved my problem. Thank you very much!