topic Re: no connected agent in AppD Archive

no connected agent

CommunityUser — Tue, 15 Oct 2013 18:52:32 GMT

Hi gurus.

I just installed my ApD for .net but is not collecting any data and there is a not connected agent ,

I am very new to all this, so how do I go and check on the agent and connected so APd can start monitoring my IIS

Thanks a bunch gurus

Re: no connected agent

CommunityUser — Wed, 16 Oct 2013 18:11:11 GMT

I too am having the same issue trying to test on a Windows 8 pc first. Agent says it is started in services, Monitor says it is on. However, nothing is showing up and it says in red "No Agent Connected"
no answers on Forum.

Re: no connected agent

CommunityUser — Mon, 21 Oct 2013 09:43:31 GMT

Hi Fernando,

The prerequisite for AppDynamics to intercept and instrument applications is to have continuous load on the application. When there is load AppDynaimcs will automatically intercept the application and start reporting metrics to the Lite Viewer.

Please confirm if there is load on the application and we can assist you accordingly

Thanks,

Santosh

Re: no connected agent

Theo_Jungeblut — Thu, 24 Oct 2013 22:36:46 GMT

Hi Wayne,

the lite version currently does not support Windows 8. I would suggest you to sign up for the self service trial which give you the pro agent for a trial phase for free.

Kind regards,

Theo

Re: no connected agent

Theo_Jungeblut — Thu, 24 Oct 2013 22:38:42 GMT

Hi Fernando,

What OS version are you running? You application is hosted in IIS, right?

Could you provide the log files zipped up and attach them to this conversation.

The logs should be located in: c:\AppDynamics\Logs/

Thanks,

Theo