topic Re: Server Error on Login from a remote machine in Security

Server Error on Login from a remote machine

luigius — Wed, 31 Jul 2019 03:01:36 GMT

HI,
I have a splunk enterprise out of box installed on win 10.
I can login using localhost no problem, but if I try to connect from a remote machine I get a Red Server Error Message.

This is my web.conf

[settings]
enableSplunkWebSSL = 0
startwebserver = 1
SSOMode = permissive
trustedIP = 127.0.0.1, 10.70.<MaskedByMod>, 10.50.<MaskedByMod>
remoteUser = REMOTE_USER
loginBackgroundImageOption = default

Any Idea?
Thanks

Re: Server Error on Login from a remote machine

codebuilder — Wed, 31 Jul 2019 14:35:22 GMT

Sounds like you have a firewall blocking ports required by Splunk. Ensure that 8000 and 8089 are open.

Re: Server Error on Login from a remote machine

luigius — Wed, 31 Jul 2019 18:02:01 GMT

Hi,
The firewall is disabled and both port 8000 and 8089 are reachable.

Any other idea?
Thanks

Re: Server Error on Login from a remote machine

codebuilder — Wed, 30 Sep 2020 01:34:01 GMT

Have you checked splunkd_access.log and/or web_access.log ?
Those should provide you more insight into what the issue is.

Re: Server Error on Login from a remote machine

luigius — Thu, 01 Aug 2019 06:31:25 GMT

Look like the problem resides on the PC I'm using, as from other PC/Mac works.
Not sure what could be as the firewall and antivirus are off and that I tried 4 different browsers.

Thanks