topic Re: Using Internet Explorer 11, why am I getting error " This browser is not supported by Splunk"? in Security

Using Internet Explorer 11, why am I getting error " This browser is not supported by Splunk"?

qiaojing — Wed, 01 Jun 2016 09:06:10 GMT

Hi,

Strangely, I'm using Internet Explorer 11 and I'm unable to browse Splunk, even though the web browser is supported by Splunk.

I then click F12 in Internet Explorer to open the inspector and check the Emulation tab. The browser profile changed to 7 (default) instead of the current version which is 11. I suspect that this is the causing the problem, but unsure of the solution.

I have attached a screenshot of the error.

This is quite urgent, any help will be greatly appreciated. Thank you.

Re: Using Internet Explorer 11, why am I getting error " This browser is not supported by Splunk"?

jkat54 — Wed, 01 Jun 2016 09:58:44 GMT

You should enable ie9 compatibility mode to get around the issue.

Here is a decent article on how to do so but its for a website at MIT.

http://kb.mit.edu/confluence/display/istcontrib/How+to+change+your+setting+for+Compatibility+mode+for+Internet+Explorer

Re: Using Internet Explorer 11, why am I getting error " This browser is not supported by Splunk"?

qiaojing — Thu, 02 Jun 2016 01:02:10 GMT

So you're saying that I should add Splunk as one of the website under Compatibility View Mode?

Re: Using Internet Explorer 11, why am I getting error " This browser is not supported by Splunk"?

jkat54 — Thu, 02 Jun 2016 10:48:52 GMT

Yes, that's apparently the way you do it in ie11. Note that this technically means Splunk supports the browser.