topic Re: What conditions would cause Splunk Web to not work properly? in Security

What conditions would cause Splunk Web to not work properly?

sahils — Mon, 27 Apr 2015 16:48:45 GMT

I am not able to open Splunk Web. I checked all Processes are running fine. I restarted the Splunkd service and after that, Splunk Web started working fine. I checked the log files Splunkd.cfg, but couldn't find anything. I wanted to know, what are conditions for when Splunk Web is not working?

Thanks,
Sahil Sharma
sahils@amgen.com

Re: What conditions would cause Splunk Web to not work properly?

ChrisG — Mon, 27 Apr 2015 16:52:53 GMT

Please provide more information: what version of Splunk Enterprise are you running, what operating system, what browser and version, what port, and so on. The more detail you provide about your environment and what specifically you are doing, the more likely it is that the community will be able to answer your question.

Re: What conditions would cause Splunk Web to not work properly?

sahils — Mon, 27 Apr 2015 17:03:34 GMT

Splunk Version 6.2.0
Linux Environment
And Using IE Version 9 and Chrome Version 42.0.2311.90 and Login through https://localhost:8000

Re: What conditions would cause Splunk Web to not work properly?

harsmarvania57 — Mon, 27 Apr 2015 17:33:11 GMT

If you are opening splunk web remotely you need to use https://SERVERNAME:8000 or try http://SERVERNAME:8000

Re: What conditions would cause Splunk Web to not work properly?

Yasaswy — Mon, 27 Apr 2015 19:16:33 GMT

With amount of information here, this is just speculation. That being said, you mentioned it did not work in the beginning but started to work after a restart. This is usually typical of splunkweb not receiving a response from splunk daemon. If that's case you should have seen it in the log (splunkd.log)... did you check there? If that's the case then there seems to be load on your splunkd. You will have to tune your system for optimal load.

Re: What conditions would cause Splunk Web to not work properly?

fdi01 — Mon, 27 Apr 2015 19:46:45 GMT

first look if your splunkd is running. to run it go to splunk_home/bin directory and run: sudo ./splunk start before run https://localhost:8000
change your browser(firefox ...) or the version
look if you no change splunk web port
restart your machine
reinstall your splunk.

Re: What conditions would cause Splunk Web to not work properly?

sahils — Tue, 28 Apr 2015 14:26:51 GMT

I checked the splunkd.log file for the errors and see the ERROR IndexConfig in splunkd.log But could not found anything substantial.