PDF Generation Failure under SPLUNK 4.3

conner9 — Mon, 28 Sep 2020 11:25:59 GMT

This worked fine under 4.2, upgraded to 4.3 and now it doesn't work. I increased the timeout, and I have another PDF that gets generated 15 mins later and it works fine. I've included the internal logs on the failure.

Thoughts?

2012-02-22 05:45:32,525 INFO pdfhandler:558 - Executing /opt/splunk/etc/apps/pdfserver/bin/firefox-x86_64/firefox -print https://logprod0001:8000/app/search/AllNIFErrorsLast24Hours -printmode pdf -printfile /tmp/tmpCaxJ1P -title Splunk Alert: AllNIFErrorsLast24Hours -orientation portrait -paperwidth 216 -paperheight 356 -mode splunk -timeout 600 -windowsize 782x768 -footer_right Generated by Splunk at &D -cookie session_id_8000=9679e771f9afe79bf973f49885a2e239c4147776 -P splunk

2012-02-22 05:45:32,525 INFO Executing /opt/splunk/etc/apps/pdfserver/bin/firefox-x86_64/firefox -print https://logprod0001:8000/app/search/AllNIFErrorsLast24Hours -printmode pdf -printfile /tmp/tmpCaxJ1P -title Splunk Alert: AllNIFErrorsLast24Hours -orientation portrait -paperwidth 216 -paperheight 356 -mode splunk -timeout 600 -windowsize 782x768 -footer_right Generated by Splunk at &D -cookie session_id_8000=9679e771f9afe79bf973f49885a2e239c4147776 -P splunk

2012-02-22 05:45:59,983 ERROR An error occurred while generating a PDF of this report: Failed to generate PDF: Appserver failed to dispatch report request to /services/pdfserver/renderpdf: Splunkd daemon is not responding: ('The read operation timed out',)

2012-02-22 05:45:59,983 DEBUG simpleRequest > GET https://127.0.0.1:8089/services/search/jobs/scheduler__conner9__search_X1NjaGVkdWxlZFZpZXdfX0FsbE5JRkVycm9yc0xhc3QyNEhvdXJz_at_1329918300_85edc076e2e8aa88?message_level=warn [] sessionSource=direct

2012-02-22 05:45:59,991 DEBUG simpleRequest < server responded status=200 responseTime=0.0075s

2012-02-22 05:45:59,991 DEBUG getStatus - elapsed=0.00764989852905 nextRetry=0.0500000035814

Re: PDF Generation Failure under SPLUNK 4.3

conner9 — Mon, 05 Mar 2012 16:56:45 GMT

The fix has been posted here:

http://splunk-base.splunk.com/answers/39685/pdfserver-the-read-operation-timed-out-on-dashboard-rendering

topic Re: PDF Generation Failure under SPLUNK 4.3 in Security

PDF Generation Failure under SPLUNK 4.3

Re: PDF Generation Failure under SPLUNK 4.3