topic Re: How to disable the modal pop-up "Help us to improve Splunk" for users? in Security

How to disable the modal pop-up "Help us to improve Splunk" for users?

koshyk — Tue, 22 May 2018 12:26:48 GMT

I've been playing around with telemetry.conf to disable the modal which is shown to our end-users.
I've put settings

#$SPLUNK_HOME/etc/apps/splunk_instrumentation/local/telementry.conf
[general]
sendAnonymizedUsage = false
sendLicenseUsage = false
precheckSendAnonymizedUsage = false
precheckSendLicenseUsage = false
showOptInModal = false
deprecatedConfig = false

Checked btool and all are false
But still the modal/pop-up is shown. Anywhere else I need to change?

Re: How to disable the modal pop-up "Help us to improve Splunk" for users?

koshyk — Tue, 29 Sep 2020 19:39:47 GMT

Found it !!
Created a new app MY_user_settings and put entries in

# $SPLUNK_HOME/etc/apps/MY_user_settings/local/user-prefs.conf 
[general]
render_version_messages = 0
hideInstrumentationOptInModal = 1
dismissedInstrumentationOptInVersion = 2

[general_default]
hideInstrumentationOptInModal = 1
showWhatsNew = 0

ran btool and looks good.

Re: How to disable the modal pop-up "Help us to improve Splunk" for users?

sylim_splunk — Thu, 26 Jul 2018 15:49:52 GMT

Make sure to run "./splunk tool --debug user-prefs list" to ensure it is taking effect. You can also consider to use system/local/user-prefs.conf.

Re: How to disable the modal pop-up "Help us to improve Splunk" for users?

nelis249 — Wed, 30 Sep 2020 01:21:39 GMT

I know this is an old thread but I've been trying to figure this out as well on Splunk Enterprise 7. These settings do not seem to work. I even tried the custom folder MY_user_settings.

The btool output shows the settings are configured. Seems like Splunk would have a simple setting like the 'userTour' option to not show the help improve modal.