topic Re: Splunk Upgrade Entitlements And Process in Security

Splunk Upgrade Entitlements And Process

lynmar — Wed, 02 Aug 2017 06:34:49 GMT

Hi.

We have an enterprise license for splunk bought through a 3rd party. Currently we're running 6.4 but I'd like to upgrade to 6.6. Am I entitled to the upgrade? Also am I entitled to enterprise support? How can I obtain the tar file file need ed for upgrading?

Thanks

Re: Splunk Upgrade Entitlements And Process

hardikJsheth — Wed, 02 Aug 2017 09:17:13 GMT

Downloading Splunk Enterprise is free hence you can upgrade to 6.6. You only need to create an account on Splunk. You can get required version from
https://www.splunk.com/en_us/download/splunk-enterprise.html

Re: Splunk Upgrade Entitlements And Process

lynmar — Wed, 02 Aug 2017 09:39:12 GMT

Thanks. I got in touch with the 3rd party and they instructed me we were entitled upgrade and are covered for support. I managed to find the download page this time probably beacuse I was signed in and followed the upgrade instructions here.