topic Re: Splunk 7.3 - Fail on Fetch tokens collection in Security

Splunk 7.3 - Fail on Fetch tokens collection

marcus_santos_s — Thu, 04 Jul 2019 04:05:56 GMT

Regards,

I upgraded my Splunk server from version 7.1.2 to 7.3 and received the error ** Failed to fetch search tokens. Details: [object Response] ** when I enable the Token Authentication feature. Can anyone help solve this problem?

Re: Splunk 7.3 - Fail on Fetch tokens collection

codebuilder — Thu, 04 Jul 2019 23:50:56 GMT

I've encountered this issue when upgrading from 7.0.x to 7.2.x.

The solution that worked for me was to first determine captaincy within the SHC.
Cycle Splunk on the captain, which will force a new election.
One Splunk is again healthy on the previous captain, force a re-sync of the KV Store.
Validate via splunkd logs and/or DMC.

Jon
(always test in non-prod!)

Re: Splunk 7.3 - Fail on Fetch tokens collection

marcus_santos_s — Mon, 15 Jul 2019 13:51:48 GMT

Hi, @codebuilder,

I understood, but I have a standalone instance and not a search head cluster.
Probably this solution would not work for me but I'll try to resynchronize the kvstore.

Re: Splunk 7.3 - Fail on Fetch tokens collection

marcus_santos_s — Mon, 15 Jul 2019 20:06:09 GMT

Taking into account what you said, I did a clean up at the KV Store.
This command solved for me:

SPLUNK_BIN/splunk clean kvstore --local