Observability: Digital Experience Monitoring (RUM + Synthetics) - 10/23/24

ArifV — Mon, 04 Nov 2024 15:28:57 GMT

Register here. This thread is for the Community Office Hours session on Observability: Digital Experience Monitoring on Wed, October 23, 2024 at 1pm PT / 4pm ET.

This is your opportunity to ask questions related to your specific Digital Experience Management (DEM) questions with Splunk Real User Monitoring (RUM) and Splunk Synthetics, including:

Gaining a full view of the end user experience
Running front-end/back-end investigations to pinpoint errors
Running synthetics tests to proactively predict app and website performance
Measuring KPI's focused on customer experience
Anything else you’d like to learn!

We look forward to seeing you there!

Please submit your questions at registration. You can also head to the #office-hours user Slack channel to ask questions (request access here).

Pre-submitted questions will be prioritized. After that, we will open the floor up to live Q&A with meeting participants.

Look forward to connecting!

Re: Observability: Digital Experience Monitoring (RUM + Synthetics) - 10/23/24

ArifV — Tue, 29 Oct 2024 16:47:56 GMT

Here were some questions from the session:

Q1: Can you share some best practices for Synthetic Testing for app performance?

Solution

Simplify as much as possible, and validate as you go
Use global variables to scale and protect sensitive information
Organize your tests with naming conventions and tags
Understand your baseline, then alert on KPIs
View results in context with the rest of your application health

Documentation:

Blog:

https://community.splunk.com/t5/Community-Blog/Mastering-Synthetic-Browser-Testing-Pro-Tips-to-Keep-Your-Web/ba-p/698356

Q2: What metrics do synthetic tests generate? I'd like to create a custom dashboard based off synthetics.

Solution:

Solution

Different metrics are generated for Browser, Uptime, and API tests.
Transactions within Browser tests also generate a few metrics, so you can monitor and alert on unexpected changes across multiple steps or pages within a test.

Documentation:

Q3: What capabilities in O11y Cloud help me understand the actual experience of the users of my website?

Solution

Real User Monitoring (RUM) focuses on how your end users experience your web or mobile application
RUM provides visibility into errors and performance, and ties them to backend traces
Support for browser and native Android & iOS apps
Flexible instrumentation built on open source/open standards

Documentation:

*You can find the slide deck with all of the Q&A and the session recording on our #office-hours user Slack Channel.

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Observability: Digital Experience Monitoring (RUM + Synthetics) - 10/23/24

Re: Observability: Digital Experience Monitoring (RUM + Synthetics) - 10/23/24